Send Us a Message

Check our FAQ page first: https://celebrationcinema.com/guest-services/faq

We appreciate your comments and are happy to answer questions! This inbox is only monitored during business hours and our response time is usually 1-3 business days.

Can I get a refund?
Refund requests can be submitted starting 1 hour after purchase and up to 30 minutes before your showtime. Online booking fees and gift card purchases are non-refundable. Visit our refund page: https://celebrationcinema.com/refund

No Email Confirmation?
You can look up your confirmation number here: https://www.celebrationcinema.com/confirmation. You can also bring your credit card, confirmation number, or purchase email — our box office team can print your tickets right at the theatre.

What are your hours?
The best way to plan your trip is to visit the cinema locations page on our website, pick the day, the movie, and the time you’d like to come. Start here: https://celebrationcinema.com/cinemas

More than a movie.
That’s our promise — and we mean it. Thanks for being part of the Celebration Cinema community. We’ll be in touch soon.